Here at Clover we do things differently, and
we wanted to be able to show you what that means.
In 1994, Clover Stornetta Farms became the
first dairy processor to elevate milk from a commodity to a specialty
food by establishing the North Coast Excellence Certified (NCEC)
program. NCEC standards are the strictest in the dairy industry,
far surpassing the state and federal governments'. A committee
representing our dairy families and Clover governs the NCEC program.
Among its tasks are defining sustainable agriculture, and identifying a
new requirement the dairies are to meet each year in order to enhance
sustainable agriculture practices and continue participating in the
program. Clover pays our NCEC dairy producers a premium to produce milk
to meet these rigorous standards.
NCEC milk comes from small family-owned
dairies in Sonoma, Marin, and Mendocino Counties that follow sustainable
agriculture practices and tend small herds on spacious ranches, where
the cows are well treated and healthy. These dairy families have signed
contracts with us guaranteeing they do not use the controversial
synthetic growth hormone, rBST. Each dairy is also visited at least once
a year and judged on its appearance and ranch maintenance practices.
Clover tests raw milk delivered to its plant daily to protect against
antibiotic residues. The milk is also tested for bacteria, coliform and
somatic cell count, to ensure Clover's customers are getting the
cleanest milk possible.
In 1994, we took the unprecedented step of
having an independent auditor verify our milk quality standards,
represented by the NCEC Seal on our dairy products. The certified public
accounting firm, Pisenti & Brinker, completed an examination of our NCEC
program policies and procedures.
"In our experience, most companies
don't go to these lengths to verify their product claims." – Carmel
Brown, Accounting & Auditing Manager, Pisenti & Brinker
"To our knowledge, we are the only
U. S. dairy processor that has made assertions on its milk quality and
has had those assertions backed-up by an objective third party. Clover
has those assertions audited annually." – Dan Benedetti, Chairman,
Clover